There are always seats reserved for disabled people in our small local cinema, and correctly so. However, it is never known if they are going to be taken. The two screens are small. The seats for the disabled are in a row and position that I find comfortable for viewing on the few occasions per annum I go to the cinema.
Not all physical disabilities are visible. I find I have to have this conversation with the staff in the box office when I want to arrange to view a film. I am uncomfortable with this, as it always seems to me that most of the staff want to know the personal details of what the disability is.
Of course, if someone with a wheelchair needed the space that can be created by removing the removable seats, I would be the first person to support the priority given to that. They usually do call in advance to arrange for their viewing space, then, the seats are shown as reserved on the computer system. However, the box office do not know if the seats are required for wheelchair users for the showing time I want.
Now, having phoned to organise the seating situation, I am informed, that although I have a gift voucher ticket, I shall probably have to pay a booking fee for a seat in the row I have requested, (though not for one of the seats I would actually like to have). :no:
In the past, I have made a personal pre-show visit to set up my comforts. Telephoning does not seem to work very well, so I shall have to revert back to my old strategy. :**: