I was having a phone chat with a very happy sounding lady called Kelly in the telephone accounts department. A couple of messages had attracted a surcharge as picture messages and I could not understand why. There was not a modicum of a picture in sight in either one, not even an emoticon. I read the two messages to her and counted the digits in one of the them – fifty-five, (160 is the text limit). Kelly just couldn’t understand it… I checked my settings, all okay there.
As I still had the messages and could account for what they were, she agreed a refund to my account, then added with a sigh;
“I hate smart phones, they’re getting too smart for me!”