We are sorry, we are ever so busy with a high volume of calls. Your wait could be up to twenty-five minutes“.  Sub text: it is a late evening call- they do say they are contactable up till 10pm -and what the recorded message probably means, is, that there is a skeleton staff working. I half wish this was entirely true, but, I have to admit, I have waited on occasion equally as long and much longer during usual daytime business hours, whichever department I tapped through the menus to contact.

The digital  auto message voice is quite nice; the heavy metal noise has been replaced by something with two or three repetitive music phrases that it is possible to switch your ears off from while you think about things. Tonight, I promised myself I will not wait twenty-five minutes. I bet though, if I phone tomorrow morning, there will be a repeat performance. (Sigh).

Just For Me

Nearly fifteen minutes in, I have disconnected the phone. Just as well I am able to call with a freephone (toll free) number.

10 thoughts on “JUST ANOTHER WAIT

  1. It would be infuriating if we didn’t get so bored with waiting! It’s a shame that in this digital age it is so difficult to speak to a human being. Better luck next time.

  2. It’s annoying but not quite so bad if it’s a freephone number but if I’m paying for it then… I find that it’s as bad whatever day or time it is so clearly they don’t have another people, which isn’t surprising. xx

  3. I get distracted and daydream waiting for somebody to answer the call while listening to the dreadful music that they choose. Often when the human voice responds my brain freezes into panic asking “what am I calling for?”

    • Interesting, Anne-Marie, when a real voice answers….eventually, I invariably ask in surprise, “are you real? Is that a real person’s voice?” It may sound daft, but, it gives me a moment or two to, to collect my thoughts while,whoever is at the end of the line take their moments to get into gear as well! xxx

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