GREAT EXPECTATIONS

All the capable men waiting to be discharged from the day operation unit were asked if their wives or someone would help them to administer their post-operative medications.  Anyone with previous experience, however long ago, was given cursory advice, and was asked if wives would help.  One man who already had experience of his procedure, but some time ago, asked to have an update of what was needed.

A relative of a woman with dementia was given instructions to pass onto carers.

Not one compos mentis woman was asked if she had anyone at home to help her.  Obviously, the expectation of the relatively young female nurses was that women could just get on with it!

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QUOTE FOR THE DAY

I was having a phone chat  with a very happy sounding lady called Kelly in the  telephone accounts department.  A couple of messages had attracted a surcharge as picture messages and I could not understand why. There was not a modicum of a picture in sight in either one, not even an emoticon.  I read the two messages to her and counted the digits in one of the them – fifty-five, (160 is the text limit).   Kelly just couldn’t understand it… I checked my settings, all okay there.

As I still had the messages and could account for what they were, she agreed a refund to my account, then added with a sigh;

I hate smart phones, they’re getting too smart for me!” 

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WHAT AN IMPUTATION.

Certainly unexpected, but, as I was only the messenger, I put the originator into the line of fire, so-to-speak. As the recipients were out, a gift of two  cheese truckles were left by the originator for the recipients to find upon their return home. The cheeses were bought at a specialist counter, a rather special one at that too. The originator was not one to shop at the best of times.

Recipient 1. I found some cheeses here, were there a lot lying around the house.…….

Me. What?……… I will pass you on.

I repeat what has been said. Originator’s expression changes from bemusement to realisation, to irritation.

IT’S ALWAYS THE WAY

It’s always the way, isn’t it, when you need to print something the ink tank is empty.

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Honestly, I haven’t intentionally pushed the ink cartridges to their limits.   I ordered a whole new set of inks, which should have arrived by now. They are either delayed or lost in the post system.  The order cannot be reported by the company to the post office as lost, for another week.print

Maybe the order will arrive tomorrow, or perhaps Saturday. Post arrives at all different times, including late in the day. So, I will wait till tomorrow afternoon, after that, I shall have to buy alternative supplies.  As the printer is just a few months old,  I have ordered, at some expense, original ink cartridges.  My next step and backup is to research where I can find alternative printer ink supplies.  If the order does not arrive, I have decided to bite the bullet and buy the substantially cheaper compatible inks.

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It’s always the way.

 

POP-UPS PUT-OFFS PUTTING ON THE STYLE AND GREETINGS

I decided to buy a subscription to an e-card site.  ‘Subscription’,  does, in this case,  mean I pay for  the service; it is advert-free. (I do receive the occasional ‘free’ e-card from people, usually, they are totally obscured by pop-up and flash advertising. They can put you off e-cards).

I have access to a big selection of imaginative e-cards for more occasions than you can dream up, and there are note-cards as well.  Like in a card shop, you can assess the product before you [buy] send. I can also choose  what date I want it to arrive.

It has been intriguing seeing what does not work and what does work for e-card recipients;
  • A very, very small number say the e-cards are ‘naff’…fine, they have a choice not to open the card.
  • Some people don’t give their email addresses, so I couldn’t send them an e- card anyway.
  • Wistful responses for the tangible written card were quite common.
  • Rare, but I have been asked not to send e-cards.
  • A few contacts don’t have their computer systems configured to open e-card mail.  However, they are notified they have been sent an e-card and from whom.  People let me know their position, usually with thanks for the thought.
  • To the majority of my mailed e-cards there was a very positive response.

 

  • Believe it or not, I was reprimanded for not sending a letter!

    This subscription gives my friends a nicely presented e-reply note.  They don’t have to, but they do use it.

    • There is a lot that has worked for me; I certainly would not be buying the equivalent numbers of cards, nor posting them around the UK and other places in the world. The e-card subscription has added a positive more immediate interactive layer to worldwide friendships
    • Hoping 2017 will be more peaceful than the last, that  the year will be good to you, and  I wish everyone a healthy and happy year!

A BAG OF MONEY

After depositing a present for a child in a Gift Bank, I was presented with a net bag full of milk chocolate money coins.

The first nursery kid I saw on the street got them. I did ask the [taken aback] surprised, parents first.

“Oh goody chocolate”, said the kid as soon as he saw the bag, which he rapidly reached  forward to snatch, iniating an embarrassed  parental chorus of, “ Say please and say thank you”.  Neither nicety materialised from delighted single-minded junior.

…….”It’s Christmas.” I said, and went on my way.

I couldn’t resist looking back.  The grown-ups had happy smiles on their faces.

OUR BED

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EeeeEk…urrgh….EeeEK; then the mattress rolls like it was pushing through a strong sea undercurrent.

At the time we purchased our bed frame, the salesman described it as having individualised left and right sides because of the the ‘unique’ separated wooden support slats design. Two single mattresses were not required.  It was explained that it would give a calm night’s rest, even if one partner was restless.  The bed  frame was delivered and constructed by the company.  We were given instructions about allowing the slats to settle under our new mattress.  All that was about four years ago. On the whole, the bed behaved much as advised.

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For the last few weeks there has been a build up in throaty wood and screechy wood -on -wood noises, together with a chorus of crunchy cranky noises every time one of us moves, which wake me up from a half sleep when I am trying to get to sleep.  They are noises that also wake me up prematurely.  Hubs was not bothered at all.  Did I dare move? No I did not.  The final straw came when hubby turned in his sleep and I was rolled to the edge of the mattress, like I was in a boat being tossed on the sea.  It was time me and hubs had a chat about this.

What do you want me to do?” …..”We could check the frame” I ventured.

What about the mattress?“…..”We could slide it off the bed frame and put it on end“, I said

Some of the nuts on these bed fastenings are weird and wonderful sizes. With more encouragement and me demonstrating the slackness of the frame. Hubby went off to find his set of magic spanners; the fifth or sixth one he tried worked. 1

Four tightened corners later,  we tested out the placement of the wooden mattress support slats, both manually and by directly lying down on them……….  EeeeEk…urrgh….EeeEK.   Oh no! We looked at each other, a big dose of inspiration was needed.  The intervention of an emergency white candle, (for if there’s a power failure) was called for.

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Rubbing some white candle wax on the wooden bed frame and the wooden slats seems to have satisfied the needs of the wood.  In addition, the bed frame was no longer slack, we had one happy bed and I had a more restful night’s sleep…Yay!

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Airy Fairy Wonderland Alice…Bouncy Clown-ess and LED LADY

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The woman in the red coat adorned with bright LED fairy lights, looked at the bakery goods displayed in the glass covered counter in  front of her, every -so- often checking her mobile phone.   Like her, I waited too.  We continued to wait…and wait.  LED lady  looked up at me and we exchanged smiles.  Two other women, dressed up for the local fun day, were serving at the far end of the counter, which provided for the Baker shop café customers.  At our end of the counter- sales – a young girl dressed up as Alice In Wonderland,(AIW) had her back to us; she studiously ignored everyone. The high visibility lady covered with sparkly LED lights glanced at her phone once more and then left the shop.  Alice in Wonderland looked round, glanced at me, then turned back to whatever it was she was doing, writing, I think.

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I conjected that if I waited a few more moments I just might be served. I knew what I wanted to buy, it was pre-wrapped, so, it was just a question of selling it to me.  I thought my patience was being rewarded when a clown-ess, (one of the duo of staff attending to the café) bouncily arrived opposite me……. My mistake, she was involved in playing a game of choices for someone in the café, who, incidentally, arrived in the shop the same time as I did.

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Excuse me, can the assistant over there serve me? I pointedly asked.  Clown-ess raised herself on tip-toes to peer over AIW’s shoulder.

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Clown-ess -said, She’s busy doing shop admin”. With that she rushed away and with a smile called out Someone will be with you soon”.  

Me – Looking directly at Clown-ess at the far end………I’m going; that’s two customers you have just lost”.  And I went.

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This is not the first time me and other customers have walked from this shop.  There are two other similar business in the same vicinity that have gained from the chaotic customer service. Goodwill is fading fast.

 

 

BETTING ON BARGAIN SHOPPING.

Black Friday has at least taken the media focus off some of the dafter stuff going on in our little island. Apparently, zillions of us will have ‘bet’ on buying online bargains within a twenty-four hours period. The knock-on short -term employment generated by this activity must have its good and down side. The existing delivery services cannot cope with the demand, so are increased and complemented by all sorts of distribution methods. The zero hours contractors,  come to mind as do  as do self-employed drivers  many of whom, work to tight margins.

2Many retailers in the U.K, both online and in the high streets, like Black Friday, (an American Import) as it generates the consumer to shop. It is said that the U.K is big with online shopping, more so that many other countries worldwide. Logistically, retailers large and small have to be creative.  One way to be creative has been to extend bargain hunting with special offers for a about a week before Black Friday and a week after.

 

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Yours truly has ordered a book, not especially because of Black Friday, but, it’s just that I remembered about it; so while the grey cells were working, I decided to go for it. The book will be delivered by Royal Mail, (what’s left of it).  I think I do quite well, as a rule, shopping in sales at other times.  Most of the inspiration for gifts I buy is found that way.  This year though, inspiration has been in short supply, a bell-weather, I think, of a tougher  retailing  market.

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The mass purchasing activity of online shoppers in a small window of time will give an equally huge short-term boost to turnover and sales.  However, when this feverish activity is over and the  annual accounts are calculated as a whole, economists say,  it does not necessarily enhance the balance sheet; the annual accounts, they advise, will even out.  On the other hand, if that is the case, without any shopping boost, the annual business balance sheets may look a lot less viable.

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SHIPS AND BOATS AND PLANES……..SPROUT WINGS

My surface mail to Canada and America went off in time for the last surface mail posting date in mid October 2016.

The packages would take minimum four weeks and a maximum of five weeks to arrive, said the post office clerk.  

The stated timing was perfect; early slow mailing is economic and in any case, there was plenty of time for slow delivery.  The packages could have taken six weeks to arrive and still been in time.

Five days after posting, I received my first thank you email for my gift.   It was soon followed up by a second one……………. Ships, coach and horses, obviously sprout wings.