1.To Sender

A quiet knock at the door at tea time when it was dark, revealed a man dressed all over in red.  He proffered me a box. What gave him away was the electronic signing machine in his hand. There was no doubt he was a 21st century e-Santa.  I think his elves were getting a lift in his reduced sized  square covered carriage. (Austerity measures).   It kept them out of the damp and cold.  e-Santa loved my hat, he said.

The wee elves have been pestering me to open up the box. Being sensitive to their demands, I did so, with the assistance of the large elf who resides here.  Nestling within the box were several beautiful packages. I have explained to the elves that for the time being, the packages will stay pristine and  reside in the big box in which they arrived.  Having found a ‘from’ label on the box, we know that you instructed the man in red and the little elfen people to endow us with this visitation and the gifts.  For this we mightily thank you.

2. From Sender

Glad it arrived OK. Given the way the weather’s been, I did ask Santa to take extra care. He asked, “Why?”. I replied, ” It looks like rain, dear”.



This week found me doing jobs that I had never thought, ever, to do. I’m not sure how it came about, some things are like that, they just happen.

Years ago, (different years) I received gifts of boxes of chocolates. These boxes had different designs and finishes, they were also made with three drawers for the various selections. One had handles with which to open the drawers and the other had small tassels, which sadly, have become a bit threadbare through use. I used these two boxes for storing needlework essentials and various kinds of makings. Whenever and wherever I moved these two boxes set up home with me. A new reel of thread, packs of needles, pins, safety pins of all sizes, scissors, many types of buttons, all found their way into these small but seemingly capacious little drawers!

Back to where I started: hunting about in drawer number one, did not produce what I wanted. I pulled out everything, I inspected all the little packages and discovered long forgotten things,

I opened drawer two, still no luck. I did retrieve a gold coloured metal powder compact in very good condition and a plastic 45rpm centre-piece for the circular hole that facilitated placing the record on the deck spindle. I can only assume that some countries had 5cm record deck spindles, which is why I must have bought the ‘filler’.

After another rummage, drawer three yielded more success. I had also added to a pile of bits and pieces that had to be sorted and tidily replaced between the three drawers.

My ‘What shall I do with these?’ haul at the end of the process, was, one powder compact, one record centre-hole filler and in a twice folded envelope, in which, were a number of fossilised sharks’ teeth…

I have yet to take the notion to start on the second box with three drawers stuffed with who knows what, apart from needles and thread. Perhaps that will happen, just like it did with the first three drawer box.



“Can’t manage it, no space and tomorrow is worse, the book is totally full”, the trainee hairdresser/receptionist at the school told me, when I attempted a last minute booking for a hair treatment.

“Not to worry”, I said “I’ll leave it for now. A member of the administrative staff, who was nearby, looked over the girl’s shoulder and peered at the book, made some suggestions and hey presto! There was a space.

I suggested making a complaint. The receptionist grabbed her folio, checked her tick boxes, excitedly looked at me and told me she needed one. “Right,I’ll think of something while I am having my hair done and you remind me on my way out to complain.” She beamed back at me.

Whether it was because I had offered one little soul a desired customer interaction, albeit a complaint, I am not sure, but I received a wonderful head massage at the beginning of the hair treatment and a long extra one at the end of it. “You’ve been well looked after”, one of the tutors commented. I smugly agreed.

Afterwards, as I was completing the complaint paperwork and being effusively thanked for it, another little voice further along the reception area timidly asked, “Please, could you be a confused customer for us?”

With different instructions for completing the same form,  but for similar requirements, (one person was incorrect) confusion came very easily.